Lei Otsuka
Systems & Operations Strategy
I help organizations streamline their digital infrastructure and secure their operational workflows.
When businesses grow, systems often lag behind. I specialize in consolidating fragmented tools, automating manual processes, and ensuring data is secure and accessible.
Core Competencies
Workflow Automation
I build "bridges" between your apps so your data moves itself. By automating repetitive tasks, your team spends less time on data entry and more time on the work that actually moves the needle.
Better Business Insights
Get a clear picture of how your business is actually performing. I organize your data so you can stop guessing and start making decisions based on clear, easy-to-read reports.
Unified Workspaces
Stop the "app hop." I help your team move out of a messy mix of different tools and into one streamlined home base like Google Workspace or Microsoft 365. From your email, files, and calendars -- everything finally stays in sync.
Digital Safety & Organization
From setting up foolproof password managers to organizing files so you can actually find them, I ensure your company’s digital assets are secure, backed up, and easy to navigate.
Operating Principles
Systems that work for people
The best system is the one your team actually uses. I design workflows that match natural human behavior rather than fighting against it.
One source of truth
Data shouldn't live in five different versions across three different inboxes. I centralize information so you never have to guess which spreadsheet is the "real" one.
Ownership & Handover
I build systems designed for hand-off. I provide comprehensive guides and recorded walkthroughs to ensure long-term sustainability.